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FAQ

  • What Is Conservation Framing?
    Conservation framing is a method used to preserve and protect artwork or memorabilia using materials and techniques that prevent damage and deterioration over time. This includes using acid-free mats, UV-protective glass, and reversible mounting methods to ensure the longevity of your pieces.
  • Why Use A Custom Framer?
    Using a custom framer allows you to tailor the framing to your specific needs and preferences. Custom framers offer a wide range of materials, styles, and techniques to enhance and protect your artwork, ensuring a perfect fit and professional finish that standard frames cannot provide.
  • What's The Difference Between Types Of Glass ?
    All Glass Is Not created Equal
  • What Should I Know About Light And My Artwork?
    Light exposure can significantly affect the longevity and appearance of your artwork. UV rays can cause fading and deterioration over time. It's important to use UV-protective glass and avoid placing artwork in direct sunlight to preserve its original condition.
  • How Do I Properly Hang My Artwork?
    To properly hang your artwork, use appropriate hardware for the weight and type of your frame. Ensure the artwork is level and consider the height at which it will be viewed. For heavier pieces, use wall anchors or professional hanging systems to secure the frame safely.
  • Is A Mat Board Needed Around My Artwork?
    A mat board is not only decorative but also serves to protect your artwork. It provides a space between the artwork and the glass, preventing moisture buildup and potential damage. Additionally, it enhances the visual appeal by adding depth and focus to the framed piece.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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